What TIVRA is

TIVRA is a media player application for Android TV, Fire TV, Google TV and phones. It plays content from an IPTV provider that you supply. TIVRA does not provide, host, sell or resell any TV channels, streams, movies or other content of any kind, and has no control over what your provider offers or whether it keeps working.

These terms apply to the TIVRA app, the website at tivratv.com and your TIVRA account. By creating an account or using TIVRA you agree to them. If you do not agree, do not use TIVRA.

Your account

• You must be 18 or older to create an account.
• You are responsible for keeping your sign-in details secure and for everything done through your account.
• Each plan allows a set number of devices. Do not share your account beyond that limit, and do not resell or redistribute access unless you are an approved TIVRA reseller.
• We may suspend or close accounts that break these terms or that are used for abuse, fraud or unlawful activity.

Plans, billing and renewals

• Monthly and yearly plans renew automatically at the end of each billing period until you cancel. You can cancel at any time from your account settings or the Stripe customer portal; access continues until the end of the period you have paid for.
• Plans bought through Google Play are billed and managed by Google under Google Play's terms, and renew or cancel through your Google Play subscriptions.
• Prices may change. We will tell you before a change applies to an active subscription.
• Activation codes and device licences sold by TIVRA resellers are subject to these terms and to any terms your reseller gives you.

Lifetime plans

A Lifetime plan is a one-time purchase that covers access to TIVRA for as long as the TIVRA service is operated. "Lifetime" means the lifetime of the service, not a guarantee that the service will be offered for any particular length of time.

All Lifetime purchases are final and non-refundable, including if TIVRA is discontinued. The only exceptions are where a refund is required by law in your country, or by the store you bought through (for example Google Play's own refund policy). This is shown again on the checkout page before you pay. Adding devices to a Lifetime plan is also a one-time, non-refundable purchase.

Refunds

• Lifetime plans: non-refundable, as above.
• Monthly and yearly subscriptions: refunds are at our discretion. If something is wrong, contact support and we will look at it.
• Google Play purchases: Google's refund policy applies first; after that, requests come to us and we handle them under this section.
• Reseller codes and licences: refunds, if any, are between you and your reseller.

If the service ends or changes

We may change, suspend or stop operating TIVRA, or any feature of it, at any time. If we stop operating the service we will give notice where we reasonably can, monthly and yearly subscriptions will stop billing, and no further payments will be taken. Lifetime plans are not refunded when the service ends, as set out above.

TIVRA depends on third-party services such as app stores, payment processors and your IPTV provider. We are not responsible for those services or for content your provider delivers.

Acceptable use

Use TIVRA only with content you are entitled to watch. You are responsible for your provider and for complying with the law where you live. Do not attempt to copy, reverse-engineer or interfere with the app or our services, and do not use TIVRA to harm others.

No warranty and limits of liability

TIVRA is provided as is. We do not promise that it will be uninterrupted, error-free, or that any provider or stream will work with it. To the fullest extent the law allows, our total liability to you for anything arising from TIVRA is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential loss. Nothing in these terms removes rights you have as a consumer that cannot be excluded.

Changes and contact

We may update these terms. The date at the top shows the current version; material changes will be announced in the app or by email, and continued use after a change means you accept it. Questions: [email protected]. Our Privacy Policy explains how we handle your data.